Grand Naniloa Doubletree - Hilo

ex. Naniloa Volcanoes Resort

93 Banyon Drive, Hilo, Hawaii, United States, 96720  show map
 2 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Grand Naniloa Doubletree - Hilo

Wi-Fi
Parking

On-site parking

Luggage storage
24-hour

Late check-in/ -out

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Coffee/Tea in lobby

Restaurant buffet

Shuttle

Airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Overview

Grand Naniloa Doubletree is a 2-star hotel offering a panoramic view over Andes Mountains and Hawaii Volcanoes National Park. Grand Naniloa Doubletree Hotel welcomes guests to its elegant rooms since 1964.

The city center is 30 minute walking distance from the hotel. The vicinity of a bus stop let you explore East Hawaii Cultural Center and Hawaii Volcanoes National Park with no difficulty.

The hotel features a perfect location with proximity to a national park and parks.

This charming hotel is 5 km away from Hilo International airport.

Rooms

Grand Naniloa Doubletree Hotel provides guestrooms appointed with a ceiling fan, high-speed internet, TV with satellite channels, a safe and coffee/tea makers. Some rooms at Grand Naniloa Doubletree Hotel have a view over the garden. They offer en suite bathrooms with a bathtub, a shower and a hairdryer.

Eat & Drink

In the morning a buffet breakfast is served at the bar. Residents can sample fresh meals of local cuisine at the onsite restaurant. Guests can enjoy a meal in Coconut Willy's and Uncle Billy's General Store, which are located in a shopping area, about 5 minutes’ walk from Grand Naniloa Doubletree Hotel.

A full breakfast is served and charges are applicable. 

Services

Multilingual staff offers shuttle service, laundry and concierge service.

Relax

Leisure facilities, such as a sundeck, an outdoor swimming pool and a ballroom, are provided on site. Guests can choose from snorkeling, lawn tennis and golf available on the premises.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Year renovated:   2007.  Number of floors:   4.  Number of rooms:   383.

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Facilities

General

  • No smoking on site
  • Wi-Fi
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Vending machines
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Diving
  • Snorkeling
  • Hiking
  • Tennis
  • Golf course
  • Fishing

Services

  • Airport shuttle
  • Room service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Shops/Commercial services
  • Postal service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant buffet
  • Bar/ Lounge area
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Kids club

Leisure facilities

  • Outdoor swimming pool
  • Beach access
  • Sun terrace
  • Garden area
  • Spa & wellness center

Room view

  • Sea view
  • Garden view
  • Bay view
  • Harbor view
  • Marina view
  • Ocean view

Room facilities

  • Individual air conditioning
  • Individual heating
  • In-room safe
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Mirror
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Bathtub shower combination
  • Hair dryer
  • Room toiletries

Self-catering

  • Refrigerator
  • Microwave

Media

  • Flat-screen TV
  • Internet television
  • CD player
  • Radio
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 4 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 17 years
Existing bedding FREE
Extra bed USD 30
Children above
17 years or adults
Extra bed USD 30
Maximum capacity of extra beds in a room is 1. 
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Grand Naniloa Doubletree - Hilo Hilo location
Show big map »

Hotel Address:

93 Banyon Drive, Hilo, Hawaii, United States, 96720

Get directions
City Center
  • Hilo
    2.6 km
Airports
  • Hilo International (ITO)
    1.9 km
  • Kamuela (MUE)
    70.0 km
Restaurants
  • Uncle Billy's General Store
    80 m
  • Coconut Willy's
    80 m
Parks
  • Coconut Island
    230 m
  • Liliuokalani Gardens
    390 m
Beaches
  • Richardson Beach Park
    1.6 km
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    4
  • Number of rooms:
    383

Rooms and availability

Grand Naniloa Doubletree photos Exterior Hotel information
Queen Room
Harbor view
  • Room size:

    25 m²

  • Max occupancy:

    6 persons

  • Bed type:

    2 Queen-size beds, 2 Single beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Private bathroom
    • Non-smoking
    • + More
  • General:Free internet access
  • Air conditioning
  • Safe deposit box
  • Facilities for disabled
  • Terrace
  • Balcony
  • Ironing facilities
  • Cordless phone
  • Blinds
  • Ergonomic chair
  • Mirror
  • Housekeeping
  • Visual alert system
  • Bathroom:Bathroom
  • Bathroom for disabled
  • Roll in shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Dining:Coffee/tea maker
  • Coffee machine
  • Kitchenette
  • Microwave
  • Mini-refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • Clock-radio
  • Radio
Room Description:

Rates are based on 2 guests. A maximum of 3 guests can stay in this room. Please refer to the policies for fees that will apply for additional guests. A free round of golf is provided daily for hotel guests at the nearby 9-Hole Naniloa Golf Course. Maximum Occupancy include both adults and children

Grand Naniloa Doubletree photos Exterior Hotel information
Oceanfront Queen Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Queen-size beds, 2 Single beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Coffee machine
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Seating area
  • Cordless phone
  • Ergonomic chair
  • Bathroom:Bathroom
  • Bathroom for disabled
  • Bath or shower
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Dining:Coffee/tea maker
  • Microwave
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

Rates are based on 2 guests. A maximum of 3 guests can stay in this room. Please refer to the policies for fees that will apply for additional guests. A free round of golf is provided daily for hotel guests at the nearby 9-Hole Naniloa Golf Course. Maximum Occupancy include both adults and children

Connecting Room
Bay view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds or 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Non-smoking
    • + More
  • General:Internet access
  • Safe deposit box
  • Work desk
  • Housekeeping
  • Telephone
  • Bathroom:Hair dryer
  • Toiletries
  • Dining:Coffee/tea maker
  • Microwave
  • Refrigerator
  • Media:LCD TV
Room Description:

1 King Bed or 2 Double Beds312-sq-foot (28.98-sq-meter) room with bay viewsInternet - Free WiFi and wired Internet access Entertainment - 48-inch LCD TVFood & Drink - Refrigerator, microwave, coffee/tea maker, and room serviceBathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on requestComfort - Air conditioning and daily housekeepingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability  

Corner Room
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Balcony
  • Bathroom:Hair dryer
  • Dining:Coffee/tea maker
  • Microwave
  • Media:Television
  • Wake up service
Room Description:

Corner Balcony Room - in room safe, alarm clock, bathtub, microwave, hair dryer, complimentary tea, internet access - wireless (complimentary), internet access - LAN (complimentary), flat screen television, balcony/terrace, coffee/tea maker, smoking policy - non-smoking available, shower, air conditioning

Grand Naniloa Doubletree photos Exterior Hotel information
Standard King Room
Harbor view
  • Room size:

    25 m²

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Terrace
  • Balcony
  • Seating area
  • Cordless phone
  • Large windows
  • Blinds
  • Ergonomic chair
  • Visual alert system
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Dining:Coffee/tea maker
  • Coffee machine
  • Microwave
  • Mini-refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

1 King Bed Access Tub Non-Smoking - in room safe, alarm clock, bathtub, microwave, refrigerator, hair dryer, internet access - wireless (complimentary), complimentary tea, internet access - LAN (complimentary), flat screen television, balcony/terrace, coffee/tea maker, smoking policy - non-smoking available, shower, air conditioning

Grand Naniloa Doubletree photos Exterior Hotel information
Oceanfront King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Seating area
  • Cordless phone
  • Ergonomic chair
  • Bathroom:Hair dryer
  • Dining:Coffee/tea maker
  • Microwave
  • Refrigerator
  • Media:Wake up service
Room Description:

341 sq. ft. WiFi available, 48-inch HDTV, and alarm clock as well as hairdryer, microwave, mini-fridge, in-room safe, ergonomic desk chair, cordless phone and coffeemaker with local coffee flavors. Scenic oceanfront balcony with outdoor seating.

Corner King Room
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Balcony
    • Air conditioning
    • + More
  • General:Internet television
  • Bathroom:Hair dryer
  • Bedding:Water bed
Room Description:

341 sq. ft. WiFi available, 48-inch HDTV, and alarm clock as well as hairdryer, microwave, mini-fridge, in-room safe, ergonomic desk chair, cordless phone and coffeemaker with local coffee flavors. Scenic oceanfront balcony with outdoor seating.

Grand Naniloa Doubletree photos Exterior Hotel information
One-Bedroom King Suite
  • Room size:

    25 m²

  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Living room
  • Cordless phone
  • Connecting room
  • Ergonomic chair
  • Mirror
  • Bathroom:Bathroom
  • Bathroom for disabled
  • Walk in shower
  • Bath or shower
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Coffee machine
  • Microwave
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

550 sq. ft. WiFi available, work station with ergonomic desk chair, two 48-inch HDTVs, and alarm clock as well as hairdryer, in-room safe, cordless phone and coffeemaker with local coffee flavors. Living room separated from the bedroom by privacy door and queen-sized sofa bed. Luxurious soaker tub with a separate shower, and vanity table and electric light mirror. Connecting rooms available, upon request.

Standard Triple Room
Ocean view
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Suite
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, Sleeping arrangements for 4 persons, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Safe deposit box
  • Terrace
  • Balcony
  • Seating area
  • Ironing facilities
  • Living room
  • Telephone
  • Bathroom:Hair dryer
  • Towels
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator
  • Media:Satellite TV
Room Description:

1 Bedroom Suite - in room safe, television, bathtub, ironing facilities, microwave, refrigerator, hair dryer, seating area, kitchenette, balcony/terrace, coffee/tea maker, smoking policy - non-smoking available, internet access - LAN, shower, satellite/cable TV, air conditioning

One-Bedroom Quadruple Room
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Bathtub
    • + More
  • General:Wi-Fi
  • Terrace
  • Work desk
  • Living room
  • Bedding:Sofa bed
  • Dining:Microwave
  • Mini-refrigerator
  • Media:Wake up service
  • CD player
Room Description:

Standard Room. ROOM ONLY. Standard rate

Oceanfront Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • General:Wi-Fi
  • Dining:Microwave
  • Media:Wake up service
Room Description:

2 QUEEN BEDS OCEANFRONT RM. ROOM ONLY. Dynamic product

Grand Naniloa Doubletree photos Exterior Hotel information
Oceanfront Junior Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private bathroom
    • Coffee machine
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Seating area
  • Living room
  • Cordless phone
  • Ergonomic chair
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stove
  • Wet bar
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

Featuring oceanfront views, this spacious junior suite provides a kitchen and an en suite bathroom. Rates are based on 2 guests. A maximum of 3 guests can stay in this room. Please refer to the policies for fees that will apply for additional guests. A free round of golf is provided daily for hotel guest at the nearby 9-Hole Naniloa Golf Course. Maximum Occupancy include both adults and children

Grand Naniloa Doubletree photos Exterior Hotel information
Junior Suite
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Private bathroom
    • Non-smoking
    • + More
  • General:Free Wi-Fi
  • Air conditioning
  • Safe deposit box
  • Terrace
  • Balcony
  • Seating area
  • Ironing facilities
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Dining:Coffee/tea maker
  • Coffee machine
  • Kitchen unit
  • Microwave
  • Refrigerator
  • Media:Flat-screen TV
  • Radio
Room Description:

Featuring a private balcony, this spacious junior suite provides a kitchen and an en suite bathroom. Rates are based on 2 guests. A maximum of 3 guests can stay in this room. Please refer to the policies for fees that will apply for additional guests. A free round of golf is provided daily for hotel guests at the nearby 9-Hole Naniloa Golf Course. Maximum Occupancy include both adults and children

Junior King Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Safe deposit box
  • Terrace
  • Balcony
  • Bathroom:Hair dryer
  • Dining:Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator
  • Media:Television
  • Wake up service
Room Description:

Junior Suite King - in room safe, alarm clock, bathtub, microwave, refrigerator, hair dryer, internet access - wireless (complimentary), complimentary tea, internet access - LAN (complimentary), kitchenette, flat screen television, balcony/terrace, coffee/tea maker, smoking policy - non-smoking available, shower, air conditioning

Standard Family Double Room
Bay view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
Room Description:

Standard|A Rate - Standard - Double (Family Plan)

Superior Room
Garden view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:High speed internet
  • Terrace
  • Balcony
  • Dining:Coffee/tea maker
  • Media:Satellite TV
Room Description:

A peaceful place to relax and recharge after a day of exploration. Free Wi-Fi Breakfast included - 2 double beds - Free Wi-Fi - ceiling fan - Air Conditioning - alarm clock - flat screen TV - mini fridge - coffee & coffeemaker - iron & ironing board - hairdryer - 3 adults max capacity

Deluxe Room
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Private bathroom
    • Non-smoking
    • + More
  • General:High speed internet
  • Air conditioning
  • Terrace
  • Balcony
  • Ironing facilities
  • Dressing area
  • Telephone
  • Bathroom:Hair dryer
  • Dining:Coffee/tea maker
  • Refrigerator
  • Media:Satellite TV
Room Description:

Deluxe Room Ocean View - smoke detector, television, bathtub, ironing facilities, hair dryer, refrigerator, closet, internet access - LAN (complimentary), balcony/terrace, coffee/tea maker, smoking policy - non-smoking available, Private bath, internet access - LAN, shower, satellite/cable TV, telephone, air conditioning

Deluxe King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Deluxe King Room - flat screen television, internet access - wireless (charges apply), balcony/terrace, coffee/tea maker, bathtub, smoking policy - non-smoking available, Breakfast, refrigerator, shower, hair dryer, desk, daily newspaper, fan, air conditioning

Grand Naniloa Doubletree photos Exterior Hotel information
Spacious One-Bedroom King Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Coffee machine
    • Balcony
    • Air conditioning
    • + More
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Dining:Microwave
  • Refrigerator
  • Media:Flat-screen TV
  • Radio
Room Description:

Featuring a private balcony, this spacious one-bedroom king suite provides an en suite bathroom. Rates are based on 2 guests. A maximum of 3 guests can stay in this room. Please refer to the policies for fees that will apply for additional guests. A free round of golf is provided daily for hotel guests at the nearby 9-Hole Naniloa Golf Course. Maximum Occupancy include both adults and children

Mini Queen Room
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Seating area
  • Cordless phone
  • Ergonomic chair
  • Bathroom:Hair dryer
  • Dining:Coffee/tea maker
  • Microwave
  • Refrigerator
  • Media:Wake up service
Room Description:

369 sq. ft. WiFi available, 48-inch HDTV, and alarm clock as well as hairdryer, microwave, mini-frig, in-room safe, Ergonomic Desk Chair, cordless phone and coffeemaker with local coffee flavors. Scenic Ocean View Balcony with outdoor seating.

Mini King Room
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Seating area
  • Cordless phone
  • Ergonomic chair
  • Bathroom:Hair dryer
  • Dining:Coffee/tea maker
  • Microwave
  • Refrigerator
  • Media:Wake up service
Room Description:

369 sq. ft. WiFi available, 48-inch HDTV, and alarm clock as well as hairdryer, microwave, mini-frig, in-room safe, Ergonomic Desk Chair, cordless phone and coffeemaker with local coffee flavors. Scenic Ocean View Balcony with outdoor seating.

Ocean Oceanfront Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Balcony
    • + More
Room Description:

DOUBLE OCEAN FRONT WITH BALCONY. ROOM ONLY. Non refundable

Ocean Oceanfront Junior Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • Bedding:Sofa bed
Room Description:

JUNIOR SUITE OCEAN FRONT KING BED WITH SOFA BED. ROOM ONLY. Non refundable

Grand Naniloa Doubletree Location

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  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Popular areas

  • East Hawaii Cultural Center2.4 km
  • City Center2.5 km

Convention centers

  • Mauna Loa Observatory2.5 km

Shopping areas

  • Hilo Farmers Market2.0 km
  • Hilo Shopping Center2.1 km

Amusement

  • Fun Factory400 m
  • Triple 7 Amusement1.3 km
  • Mulligan's Island2.2 km
  • Mulligan's Q-Bowl2.4 km
  • Hilo Lanes2.4 km

Monuments and Landmarks

  • Hilo Harbor500 m
  • Liliuokalani Gardens600 m

Museums

  • Pacific Rim Studio800 m
  • The Pacific Tsunami Museum2.2 km
  • East Hawaii Cultural Ctr2.6 km

Parks

  • Hawaii County Park Maintenance400 m
  • Coconut Island Park700 m
  • Bayfront Beach Park1.1 km
  • Hawaii County Parks and Rec Dept1.8 km
  • Mauna Kea Park1.8 km

Universities, Institutes

  • United Hawaii College2.8 km

Golf courses and Country clubs

  • Banyan Golf Course200 m
  • Naniloa Country Club300 m

Oceanfront Areas

  • Hilo2.3 km

Local attractions

  • Wailoa Center 1.6 km
    200 Piopio St Wailoa State Park
  • Wailoa River State Recreation Area1.7 km
    Off Pauahi Street
  • Hilo Farmers Market2.2 km
    Cnr of Mamo St & Kamehameha Ave
  • Richardson Beach Park1.6 km
    2279 Kalanianaole St., Hilo
  • Big Island Candies1.9 km
    585 Hinano Street, Hilo

Near the hotel

  • Coconut Island230 m
    Off-shoot from Banyan Drive
  • Liliuokalani Gardens390 m
    Banyan Drive

Restaurants nearby

  • Uncle Billy's General Store80 m

    Address: 87 Banyan Dr
    Phone: (808) 935-0861

  • Queen's Court Restaurant190 m

    Address: 71 Banyan Dr
    Phone: 808-935-9361

    56% likes this, based on 73 reviews
    Cuisine: American

  • Ken's House of Pancakes720 m

    Address: 1730 Kamehameha Ave
    Phone: 8089358711

    68% likes this, based on 695 reviews
    Price Range: ZAR 138 - ZAR 138

  • Coconut Willy's80 m

    Address: 87B Banyan Drive
    Phone: +1 808-987-6992

    73% likes this, based on 31 reviews

  • Sky Garden Restaurant500 m

    Address: Hawai'i Naniloa Resort
    Phone: (808) 935-8888

    75% likes this, based on 27 reviews
    Cuisine: Chinese
    Price Range: ZAR 80 - ZAR 230

Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    4
  • Number of rooms:
    383
Cities nearby
  • Volcano hotels - 35 km
  • Kohala Coast hotels - 86 km
  • Waikoloa hotels - 77 km
  • Pahoa hotels - 30 km
  • Punalu U hotels - 80 km
  • Hawaii - The Big Island hotels - 64 km
  • Naalehu hotels - 90 km
  • Captain Cook hotels - 91 km
  • Keaau hotels - 13 km
  • Mountain View hotels - 19 km

Grand Naniloa Doubletree Reviews

Guest reviews are submitted by our customers after their stay at Grand Naniloa Doubletree

Average guest rating

6.4out of 10
Good
Based on 122 reviews

Rating by category:

Location
6.0
Rooms
6.0

Guest reviews

  • Older travelers
    3.2

    I was extremely disappointed to arrive at a hotel that was being renovated. The photographs suggested a full service comfortable hotel with lawns, chairs, facilities and relaxation. The entrance canopy was missing so we arrived in the pouring rain and got rained on unloading. There were no door staff to greet us. Most of the lobby furniture was stacked in a room. And the lobby was bare and stark and univiting. There were no pool recliners for sunbathing. Do not expect complimentary coffee in the lobby. All the walls were bare with minimum art work. The room had no fan or ac so you had to sleep with windows open and we were kept awake all might because of the night frogs. Bathroom accessories were the cheapest and bare minimum. In the elevator others complained about having to sign hotel rules at check in and said it felt like a dorm. They gave you only one coffee sachet in room and my partner drinks non- caff which was not available. The entry pull-in was pooled in water in the rain so we got our feet wet when leaving. Judging by the five star compliments planted on the internet review pages it is clear that those must have been planted and were very far from the truth. I wasted $200 for one of the worst hotel experiences ever. I used to own a bed and breakfast and this hotel is a distaster.

  • Group of friends
    10.0

    We had a view of the ocean from our room. It was inexpensive and clean. Parking was free.

    The hotel was partially renovated so make sure you ask for a room on the renovated side.

  • Single
    6.2

    I loved the rom

    No sunbeds and the lifts had awful odours - I did say.

  • Older travelers
    5.8

    Location was ok. Staff were friendly.

    The elevators looked like they were service elevators. The carpets smell in the elevators almost made me sick, they were very badly in need of cleaning. The breakfast was passable. However please include oatmeal in the continental. My wife was forced to pay for a buffet because all she wanted was oatmeal and it was only on the buffet menu !!

  • Family with children
    6.6

    Great location, safe and good place to bring your family.

  • Older travelers
    7.0

    The location was very good, close to the airport, but right on the water and very peaceful. Nice pool, though it could have been warmer. Good views from our room. Comfortable bed.

    Service was freindly, but not informative. There was no hotel information anywhere. Room was clean, but fairly spartan. The first night we had no bed cover or coffee/tea for our maker. Hotel seems to be getting a face lift, but right now is rather shabby in the hallways. Difficult to find ice because it was in a room with an unmarked door. No resturant on the premises. All the lounges and the spa are closed down. One day the elevator was not working.

  • Family with children
    5.4

    clean room; bathroom seemed upgraded; there are two things the hotel has going for it: 1) one of 3 hotels in Hilo; 2) location, location, location - near volcanoes national park and waterfalls

    Facade has rust stains; walked past 2 closed restaurants with piled up furniture to one working elevator out of three; knew something was wrong when we were given actual keys to the room instead of key cards; it's apparent the hotel is struggling and improvements are superficial; everything is tiled, i.e., bedroom floor, hallways

  • Group of friends
    7.8

    Good location, very close to the airport. Very helpfull staff, nice rooms, comportable beds, spacious bathroom. Free internet access a big plus. Would stay there again when at Hilo. Good value for money.

    Would be great to have some milk, plates, cuttlery, a kettle perhaps on arrival. A coat of paint would be nice but lots of work is already under way.

  • Older travelers
    4.6

    Hilo is absolutely fantastic, although we only stayed at this hotel because it is close to the airport and we did not have vacancy at the Inn at Volcano for that night

    The view offered from the sea front room

  • Older travelers
    9.2

    Concrete floors and walls made it noisy, i.e., every time someone walked down the hall it made a lot of noise.

  • Group of friends
    7.8

    The view is incredible, quiet, easy free parking, nearby parks, breakfast serviced ocean side.

    The hotel doesn't have many amenities. It is in the midst of remodeling, newly remodeled rooms are lovely, but the other part is dismal.

  • Older travelers
    6.6

    location

    furnishings were bare. the room didnt have a 'cozy' feel to it. it was cold and sterile. small bed, small room, uncomfortable bed.

  • Single
    6.2

    How close it was to downtown, and my work location

    It didn't have a bar/lounge area, Didn't have a Resort Restaurant, hotel look rundown and closed, wifi/internet didn't work in the rooms.

  • Single
    6.2

    The open floor plan in the room made for more space available. And the staff were very friendly.

  • Older travelers
    6.2

    We actually had a partial view of the harbor even though the room was "garden view".

    The hotel was a bit eerie since many parts of it seemed to be closed or in need of repair.

How to reach hotel

hotel Grand Naniloa Doubletree - Hilo Hilo location
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Hotel Address:

93 Banyon Drive, Hilo, Hawaii, United States, 96720

Get directions
City Center
  • Hilo
    2.6 km
Airports
  • Hilo International (ITO)
    1.9 km
  • Kamuela (MUE)
    70.0 km
Restaurants
  • Uncle Billy's General Store
    80 m
  • Coconut Willy's
    80 m
Parks
  • Coconut Island
    230 m
  • Liliuokalani Gardens
    390 m
Beaches
  • Richardson Beach Park
    1.6 km
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    4
  • Number of rooms:
    383